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The Appeal Process

How to Appeal a Disability Tax Credit (DTC) Decision

If the CRA has denied your DTC application, you have the right to appeal. The formal appeal process is called filing an "objection." This guide walks you through the steps, deadlines, and best practices for a successful appeal.

The Two Levels of Appeal

Level 1: File an Objection with the CRA

An internal review where you ask a different department within the CRA (the Appeals Division) to reconsider the decision. This is the first and most important step.

Level 2: Appeal to the Tax Court of Canada

If your objection is denied by the CRA's Appeals Division, you can take your case to the Tax Court of Canada — an independent court. This guide focuses on Level 1.

Step 1: The 90-Day Deadline

You must file your objection within 90 days of the date printed on your Notice of Determination (the denial letter). Missing this deadline can jeopardize your appeal rights, so it is critical to act quickly.

Step 2: Write Your Objection Letter

Your objection must be in writing and include:

  • Your full name, address, and Social Insurance Number (SIN)
  • The date of your Notice of Determination
  • A clear statement that you are objecting to the denial of your DTC
  • The specific facts and reasons why you disagree — this is the most important part
  • Any new and relevant medical information not included in your original application

Step 3: Submit Your Objection

OnlineVia CRA My Account — fastest and most secure
By MailRegistered mail to the address on your denial letter
By FaxTo the fax number provided on your denial letter

Step 4: The Review Process

Once your objection is received, it will be assigned to an appeals officer who will review your file including the new information you provided. They may contact you or your medical practitioner for further clarification. The review process typically takes several months.

How to Win Your Appeal: The My Benefits Canada Advantage

While you can file an objection yourself, your chances of success are significantly higher with expert representation. When you work with us, we:

Craft a Professional Appeal

We write a detailed, persuasive objection letter that addresses the CRA's specific reasons for denial.

Gather Powerful Medical Evidence

We work with your doctor to obtain the precise medical narrative required to prove your eligibility.

Handle All CRA Communication

We become your official representative, managing all correspondence and follow-up with the appeals officer.