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Understanding Denials

Why Was My Disability Tax Credit Denied? The Top Reasons from the CRA

A denial from the CRA is often not the final word. Understanding why the CRA denies claims is the first step to a successful appeal. Most denials are not about your diagnosis — they are about how your daily life is documented.

Top 5 Reasons for DTC Application Denial

1. Insufficient Detail About Functional Limitations

This is the single most common reason for denial. The CRA needs to understand the specific ways your condition restricts your ability to perform basic functions of daily living — walking, dressing, mental functions, etc.

Weak (leads to denial):"Patient has anxiety."
Strong (CRA-aligned):"Due to severe anxiety, the patient is unable to leave their home alone more than once a week, cannot use public transportation, and requires assistance with shopping and banking. This represents a marked restriction in mental functions, occurring more than 90% of the time."

2. Focusing on the Diagnosis, Not the Effects

Having a diagnosis, even a severe one, does not automatically qualify you for the DTC. The application must focus on the effects of the condition on your daily life — not the diagnosis itself.

3. Not Meeting the "All or Substantially All" Criteria

For most categories, the CRA requires that your limitations are present "all or substantially all of the time" (at least 90% of the time). If your doctor's report suggests symptoms are intermittent or only occur 50% of the time, the application will be denied.

4. Cumulative Effects Not Properly Documented

Many people qualify because of the combined effect of multiple limitations. If the application doesn't clearly explain how multiple conditions combine to create a significant overall impact, it will be denied.

5. Medical Practitioner's Report is Vague or Contradictory

If your doctor fills out the form with generic language, or if their notes contradict the information you provided, the CRA will almost always deny the claim. The medical report must be detailed, specific, and consistent.

What to Do Next

A denial is not the end of the road. It is an opportunity to provide the CRA with the specific information they need. My Benefits Canada specializes in reviewing denied applications, identifying the gaps, and building a powerful case for appeal.

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